Customer support
THE BOTTLENECKTickets move between your helpdesk, policy documents, customer data, and people.
THE OPPORTUNITYFind the context, draft a response, update the case, and escalate when needed.
Bring the workflow that slows your team down. We design, build, and integrate custom AI agents that turn repetitive work into a smarter way to operate.
Tell us about your workflow. We’ll help you explore where an agent or automation could make a difference.
AI and software engineering, applied to the way teams actually work.
Explore case studiesAn AI assistant for business operations, live insights, and contextual guidance.

A no-code platform that helps healthcare teams build clinical decision tools.

Start with a business problem. We’ll help you work out where an agent, an assistant, or intelligent automation can make a difference.
Tickets move between your helpdesk, policy documents, customer data, and people.
THE OPPORTUNITYFind the context, draft a response, update the case, and escalate when needed.
Research, lead qualification, CRM updates, and follow-ups keep your team busy.
THE OPPORTUNITYEnrich leads, prepare handoffs, and keep the CRM up to date.
PDFs, emails, and spreadsheets leave your people copying and checking information.
THE OPPORTUNITYExtract structured data, validate fields, and route exceptions for review.
The right answer is scattered across documents, systems, and conversations.
THE OPPORTUNITYGive your team grounded answers with sources and a clear path to a human.
Approvals, exceptions, and repetitive updates get stuck between business tools.
THE OPPORTUNITYConnect the steps, prepare records, and keep people in control of decisions.
Your business has its own processes, tools, and decisions. A template only goes so far.
THE OPPORTUNITYBuild a custom agent around your real work, data, and integration needs.
AI that works with your systems: finding context, planning the next step, and taking action with the right checks along the way.
Purpose-built around your processes, data, and tools. Each agent has a clear job and a defined place in your team.
Finds account context, drafts replies, and hands off with the full picture.
CUSTOMER OPERATIONSExtracts information, checks fields, and brings exceptions to your team.
DOCUMENT INTELLIGENCEResearches leads, prepares next steps, and connects the dots in your CRM.
SALES ENABLEMENTFinds answers in your company knowledge with relevant source references.
GROUNDED ANSWERSA useful AI system fits the work, the people, and the tools around it. That’s what we build for.
A generic assistant without business context
Another disconnected tool to manage
Unclear limits on what AI should do
No plan for life after the prototype
Designed around your actual workflow
Integrated with the tools your team uses
Human review where it matters
Engineering support from build to release
Spectriv helps you identify where AI agents can make a difference, connect them to your systems, validate their performance, and equip your team to run them with confidence.
Together, we identify a repetitive, high-friction process and decide where AI would be useful.
A clear use case and a focused scope.
Map the data, tools, permissions, and human decisions your workflow needs.
A practical architecture and delivery plan.
Build the agent, connect your tools, and evaluate its behavior on representative scenarios.
A working system with checks and review points.
Deploy, document, and refine the solution as your team starts using it.
A supported release with clear ownership.
Map the workflow. Choose the right approach.
Connect your data, tools, and business logic.
Review real usage. Refine what comes next.
Build on what you already have. We assess the right models, APIs, and data connections for your workflow.
Discuss your integrationsOpenAI · Claude · Gemini
CRM · Helpdesk · Operations
Documents · Search · Data
APIs · Web apps · Your stack
Relationships built through thoughtful engineering, clear communication, and shared goals.
I worked with Spectriv on a custom Al-based chatbot, and I'm thoroughly impressed. Their team excelled in Al development and full-stack engineering, delivering high-quality work efficiently and professionally. Communication was seamless, and the final product exceeded my expectations.

Working with Spectriv has been an absolute game-changer! The team is sharp, fast, and delivers exceptional quality every single time. I feel incredibly lucky to have found them and can’t wait to see the continued value they'll bring to my website.

We'd been working with Spectriv for more than 6 months on some matching services for the US market. The team at Spectriv is a great partner, specifically notable for their high velocity and performance (at times delivering 20-30% more tasks). During planning sessions, their team is attentive to the business logic of the stories and openly shares their thoughts and estimates with the team. Their communication is active, clear, and right to the point.

A chatbot primarily answers questions. An AI agent can also use tools and follow a sequence of steps, such as looking up an order, preparing a reply, or updating a record. We define the actions it can take and where a person needs to review them.
We assess your existing systems and their APIs during discovery. Where access is available, we can connect your agent to business applications, databases, documents, and custom software.
No. Bring a workflow that takes too much time or creates repeated manual work. We can help you assess whether custom AI, simpler automation, or an existing tool makes sense.
Yes. We can build approval steps, escalation paths, and activity visibility around the needs of your workflow. Sensitive actions can stay with your team.
The scope, integrations, data readiness, and review requirements determine the timeline. After an initial conversation, we propose a focused first release with clear deliverables.
Tell us what your team is working through.
We’ll help you explore what’s possible.